Our purpose and values
At AvalonBay, we're driven by a bold purpose: creating a better way to live.
We do this by providing distinctive apartment living experiences and contributing to the vitality of local communities. All AvalonBay associates, from community maintenance managers to development directors to accounts payable analysts, have a role to play in bringing our purpose to life.
Our core values and cultural norms define our standards of behavior and guide our decisions.
A Commitment to Integrity
Do the right thing - always.
A Spirit of Caring
Have genuine kindness and concern for others.
A Focus on Continuous Improvement
Always try to get better.
We solve problems together in the best interests of all AvalonBay stakeholders—our customers, associates, shareholders and communities. In making decisions, we consider other perspectives and listen to each other, our customers and the market. We share our time and knowledge with each other, and we actively seek ideas and support from others.
We expect the best from ourselves and our colleagues. By being highly engaged in this way, we produce outstanding results. We are motivated self-starters who care and work intensely for AvalonBay’s success.
We challenge convention and recognize problems as the seeds for innovation. We generate new ideas, offer better solutions and embrace change at all levels. Knowing that not all ideas will work, we test new concepts before implementing them full-scale, and we discuss and learn from our failures.
We Act Like Owners.
We use the company’s resources responsibly. We take smart risks by weighing the pros and cons of decisions, and we take ownership of and accountability for our choices and actions. We act in ways that focus on creating value for our customers, investors and associates.
We Are Thoughtful And Thorough.
We use reliable data and sound judgment when making decisions and taking action. That means we do our homework and avoid jumping to conclusions. We plan well, think through the big picture and evaluate the consequences of our decisions in order to best manage risks.
We Show Appreciation.
We recognize and reward excellent performance, celebrating successes of all sizes in all areas. We provide open, honest feedback and we acknowledge the contributions of others.